HWg-cloud and SensDesk are online services for remote monitoring and control of HW group devices and sensors.
The HWg-cloud portal is a free service with basic device management functions and email alerts.
SensDesk is the paid alternative with more features, both for single users with a few devices and for the project installations with hundreds of devices. In addition, third-party providers offer their own portals based on SensDesk technology in local languages and with different pricing models.
The following table shows the most important differences between the two portals at a glance:
Compared to the HWg-cloud portal, the SensDesk portal offers the advantage that data is stored longer and you can get alerts not only via email but also via voice call and SMS, among others. Furthermore, you can create periodic CSV or PDF reports, connect SensDesk to other systems via Open API (SNMP, XML) and customize the user interface.
There are different subscription plans for SensDesk. They are each valid for 1 year. The number of devices, users, text and voice messages and log memory depends on the price of the license.
HW group customers currently using SensDesk can still migrate to the free HWg-cloud.com portal until February 28, 2022 (prolonged from 30.11.2021). This blog post describes the migration.
